Customer Service Job Description Denver CO

Job description for targeting customer service job.

Common Customer Service Job Duties

• Handles incoming calls or inquiries from prospective customers or clients
• Assists customers effectively by solving customer disputes
• Provides customer additional information or explains services
• Discusses products offered and ensures customer satisfaction
• Tactfully handles confrontational or stressful interactions with the public
• Completes supporting paperwork and data entry as required
• Accurately captures customer information
• Creates and maintains service reports

Customer Service Job Skills

• Strong communication and negotiation skills
• Detail oriented and works with a high degree of accuracy
• Ability to multitask
• Handles confidential financial and personal information appropriately
• Ability to tactfully handle stressful and difficult situations
• Possess strong problem solving skills

Customer Service Job Experience

• Minimum 1 year prior experience preferred
• Minimum: High School Diploma or equivalency
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